At Elephants in Main Street® our interventions are organised into various categories. Each of these categories are made up of services which are designed to address specific needs and objectives that teams may need to address within the lifespan and forward journey of the team.
Many of our clients discover that they are able to dramatically improve the performance of their people by using a series of interventions in a structured manner over a period of time. This successful approach has come to be known as the Journey Plan.
Effective intervention is about creating better cultures and futures for your people. This involves raising the emotional connection and intellectual understanding of your people over a period of time by using the correct applications.
As part of this process you need to decide what levels of support you should provide internally, versus contract in a specialist organisation or facilitator, versus jointly manage different stages of the journey.
Effective interventions work when the following aspects are in place:
- There is a clearly defined purpose for the session.
- There has been proper diagnosis of the needs and abilities of the team.
- The intervention has been structured and designed to address these needs and raise the effectiveness of the team members.
- The correct facilitator(s) have been selected to guide the process.
- The correct environment and platform is used to house the session.
- The correct support and resources are made available to achieve the result.
During our intervention individuals learn new skills, which when applied, will improve both the individual’s and the team’s productivity.
When the majority of a group is in the “aligned activated” region it means that they have a great intellectual connection to the team and the organisation.They are highly skilled and trained in their roles within the organisation.
If we look at the Journey Plan diagram at the top of this page, our mission is to move a group as far right and as high as possible. If a group is in the top left quadrant, they are organisationally competent but not emotionally connected to the organisation.
They have the intellectual understanding of the business but they are inactivated. They are not motivated enough to perform over and above their specific job description.
In the bottom left quadrant are the “unaligned inactivated” individuals or problem people. Individuals or teams in this quadrant have no emotional connection or intellectual understanding of an organisation. They are in an organisation because they feel they have to be there just to earn a living. In the bottom right quadrant you will find “unaligned activated” individuals. They have the right emotional connection to an organisation but not enough knowledge of the business. They therefore can make bad decisions which can affect the business negatively.
When consulting with organisations, our first recommendation would be to do a climate audit of the group and organisation to establish what everyone is thinking and feeling and to accurately plot them in the four quadrants. From this point forward we can direct which journey should be embarked on.